What is a supermarket injury claim?

A supermarket injury claim is a public liability claim made by someone injured in a supermarket or shopping centre because the business failed to maintain reasonably safe conditions. If negligence is established, compensation may be available for the losses caused by the injury.

Can I claim compensation if I slipped on a wet floor in a supermarket?

Slip and fall accidents on wet floors are one of the most common types of supermarket injury compensation claims. If the fall occurred because the business failed to identify and address a foreseeable hazard within a reasonable timeframe, compensation may be available for the injuries and financial losses caused.

How much compensation can I receive for a supermarket injury?

Compensation depends on the severity of the injury, the treatment required, and the impact on your ability to work and carry out everyday activities. In cases GMP Law has handled, supermarket and shopping centre injury settlements have ranged from $120,000 to $245,000, with more serious matters achieving well in excess of $500,000. The amount awarded will depend on the unique facts, evidence, and long-term impact of each claim.

Who is responsible for a supermarket injury: the store or the shopping centre?

Responsibility depends on where and how the injury occurred. Supermarkets are generally responsible for hazards inside the store, such as spills or unsafe shelving. However, if the injury occurs in a shared area like a car park or walkway, the shopping centre owner or a maintenance contractor may also be responsible. In some cases, more than one party may share liability.

Can I still make a claim if there were no warning signs at the time of the incident?

Yes, the absence of warning signs can be an important factor in establishing negligence. Supermarkets are expected to identify and respond to hazards within a reasonable time, which may include cleaning spills promptly or placing clear warning signage. If a hazard was not addressed or properly marked, this may support a claim for compensation.

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Supermarket & shopping centre injury compensation claims

Written by: Vrege Kolokossian
11 May 2026
Read time: 0m

Frequently Asked Questions about supermarket and shopping centre injury claims

What is a supermarket injury claim?

A supermarket injury claim is a public liability claim made by someone injured in a supermarket or shopping centre because the business failed to maintain reasonably safe conditions. If negligence is established, compensation may be available for the losses caused by the injury.
Can I claim compensation if I slipped on a wet floor in a supermarket?

Slip and fall accidents on wet floors are one of the most common types of supermarket injury compensation claims. If the fall occurred because the business failed to identify and address a foreseeable hazard within a reasonable timeframe, compensation may be available for the injuries and financial losses caused.
How much compensation can I receive for a supermarket injury?

Compensation depends on the severity of the injury, the treatment required, and the impact on your ability to work and carry out everyday activities. In cases GMP Law has handled, supermarket and shopping centre injury settlements have ranged from $120,000 to $245,000, with more serious matters achieving well in excess of $500,000. The amount awarded will depend on the unique facts, evidence, and long-term impact of each claim.
Who is responsible for a supermarket injury: the store or the shopping centre?

Responsibility depends on where and how the injury occurred. Supermarkets are generally responsible for hazards inside the store, such as spills or unsafe shelving. However, if the injury occurs in a shared area like a car park or walkway, the shopping centre owner or a maintenance contractor may also be responsible. In some cases, more than one party may share liability.
Can I still make a claim if there were no warning signs at the time of the incident?

Yes, the absence of warning signs can be an important factor in establishing negligence. Supermarkets are expected to identify and respond to hazards within a reasonable time, which may include cleaning spills promptly or placing clear warning signage. If a hazard was not addressed or properly marked, this may support a claim for compensation.

About the Author

Vrege Kolokossian

Senior Partner

Vrege Kolokossian, Senior Partner at GMP Law, specialises in Motor Vehicle Accidents (MVA) and Public Liability claims. With his sharp legal acumen and compassionate approach, he consistently achieves outstanding results for his clients.

Next steps with GMP Law

At GMP Law, we offer No Win, No Fee representation, so you won’t pay legal fees unless your claim is successful. If you believe you’ve been affected by negligence, acting early can make a real difference.

Here’s how to get started:

Why choose GMP Law for your personal injury claim

Proven track record

With 35 years of experience, we have successfully represented clients in personal injury cases across Australia, including:

35,000 victories and counting
$4 billion in claims won
Successful verdicts in contested court proceedings
Recognition from peers for our expertise in this field.

Client-centred approach

The team at GMP® recognise the physical, emotional, and financial toll that injuries have on individuals and their families.

Our commitment to our clients includes:

Free initial consultations to assess potential claims
No Win No Fee arrangements
A 90-day exit period for added flexibility
Regular and clear communication throughout the process
Compassionate support from start to finish
Focus on maximising compensation in the shortest possible time.

GMP Law® is the only Australian firm that stands behind our service with a written cost reduction promise, offering you complete peace of mind with your claim. We are committed to delivering expert legal guidance with empathy and care, and will work tirelessly to achieve the best possible outcome for our clients.

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